View Full Version : Help with original DLC Code
04-13-2011, 02:56 AM
I bought Alan Wake when it first came out and used the code after I was told to by a friend. I downloaded the video it gave me and it told me to wait and I would get an message containing another code to download The Signal when it came out but I never got that message. I just bought the second Dlc and was hoping there was a way I could get the first with my code. I talked to microsoft and they told me to call remedy, so is there a way I can get my code to work?
04-13-2011, 03:49 AM
Microsoft should have sent you a replacement code as they were handling that. In any case, please send an email to email@example.com with a copy of your original receipt and a photo of your copy of the game and I will be able to issue you with a new code.
04-13-2011, 04:08 AM
I don't have my receipt anymore all I have is the box and code is there any way to do it with just that stuff?
04-13-2011, 04:19 AM
I'll make an exception in this case (and only this case) - email me a scan of your redeem code voucher and also a photo of your game case to the email above.
04-13-2011, 04:29 AM
I really appreciate it i'll have to send them sometime later today if thats ok my scanner isn't here.
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