1,04 bug

[yurieu]

nwo i cant play anymore, the game is running on 1 fps and just remedy logo takes 5 min to load, the menus are the same.

defragged on steam and verified.

what i do now?:mad::mad:

[MarkusRMD]

That's really odd. Try adding -gpucount=1 command line.
Also please tell your hardware config so we can investigate tomorrow.

[yurieu]

i can use fraps to catch the situation. the game became so slow, even the intro videos, like remedy(60fps-but before update was 200 and more) the menu like episodes etc. its very slow too, unplayable. during gameplay, if i turn mouse, you will see only the 2 frames before and after turning so slow it is.

i used to play with 1080p low with glorious 24 fps min.

i have a phenom x4 830 and a 6670 1gb ddr5, and 4gb ram.

[codeneo]

same here ,even i set all graphics options low
i try adding -gpucount=1 command line,but did't work....
i have a PhenomII X3 720, 4850 512MB ,8G DDR3
and i try some different Graphics driver，like 11.9 12.1, 12.3,but all the same...and i found something interesting,when i uninstalled the graphics driver,use the default driver which The win7 comes with,the game works fine! that's really make me confused...
i hope this helps...and fix it ASAP plz

[yurieu]

same here ,even i set all graphics options low
i try adding -gpucount=1 command line,but did't work....
i have a PhenomII X3 720, 4850 512MB ,8G DDR3
and i try some different Graphics driver，like 11.9 12.1, 12.3,but all the same...and i found something interesting,when i uninstalled the graphics driver,use the default driver which The win7 comes with,the game works fine! that's really make me confused...
i hope this helps...and fix it ASAP plz
ill not remove the driver, since the game was working before. if i remove the driver, i will have a big problem, the screen turns black e red without text.:eek:

[yurieu]

here is the problem

http://www.youtube.com/watch?v=Hj9Mv5pETLY

[MarkusRMD]

Ok, we tried a Phenom X3 / 4870 (don't have the exact configs you do) and it does work. Can you try running Steam in offline mode?

https://support.steampowered.com/kb_article.php?ref=3160-AGCB-2555

[yurieu]

yes i do. but i can reinstall it too, only if i dont loose achievments.
offline didnt work. im having issues with internet, i cant reinstall it form steam now.

[codeneo]

i think i fixed it. it's Process conflict,a processes named Catalyst Control Centel,as we know ccc.exe

this is how i fix it
open system configuration--startup--find Catalyst Control Centel and disable it,reboot

or you can open task manager,find ccc.exe,end it .works too.but if you don't disable in system config,everytime you reboot ,you need do it again

hope this helps

[MarkusRMD]

codeneo good if it worked for you but that can't be a final solution for everyone - and ccc in most cases doesn't cause any problems. We're continuing to investigate.

[yurieu]

i got nothing, removed everything from ati, cleaned reg, uninstalled in windows and catayst suit, rebooted, updated, now closed ccc.exe, but nothing. ill reinstall the game so?


just installed game now, i removed and installed again DOES NOT WORK.

there must be an oddly reason to a game wont run even the intro videos and menu, going to 2fps!

[yurieu]

hey people!!! i still have a problem here!!! the game is on my month's credit card invoice and i cant play!!!

anyway, if this forum is not the proper support channel, send me one please!!! bad 1.04 update destroyed my game !!!!

[SkyNet]

Could it be that your card is (some how) not kicking the 3D clocks?
Do this.

Open Vision Engine Control Center (Right click on the Desktop and click the first option)
Go to the "Performance" tab and Click "AMD Overdrive" (Accept the license if needed)
Leave it open..

Now, add this command line to Alan Wake on Steam "-window" so it starts windowed (No " ")
Go back to the Control center and check that the clocks change from whatever the minimum are to full clock (800 GPU Clock - 1000 Memory Clock). If they not change, then, there is a problem with the video drivers.

[samivRMD]

Can you post your dxdiag info here? E.g., run dxdiag.exe from Windows' Run... prompt and then save the results as text.

SamiV.

[yurieu]

heres my dxdiag attached as notepad.
its weird the pc still poiting i have a 5450, but i have a 6670
there is no overdrive on vision engine center, i read once this is due to my nvidia chipset, nforce.
i just wiped all drivers and then installed again, but i can do that if you suggest,as well as remove then installed he game.
TY for atention!

[SkyNet]

heres my dxdiag attached as notepad.
its weird the pc still poiting i have a 5450, but i have a 6670
there is no overdrive on vision engine center, i read once this is due to my nvidia chipset, nforce.
i just wiped all drivers and then installed again, but i can do that if you suggest,as well as remove then installed he game.
TY for atention!

I doubt it. I have build tons (and when I mean tons are like 100 or even more over 15 years) of PC with AMD CPU on boards with nforce chipsets with ATI/AMD cards and Overdrive is always there.
Make sure you are using the Advanced view on the Center. (Top right hand > Preferences> Advanced View)

[yurieu]

its really cohesive what youre talking heres what can i see in advanced already:

pinned
presets
desktop management
common display tasks
my digital flat panels
video
gaming
performance>CPU Power only
power>cpu power only
information

thats all dude.
anyway, i guess i have a problem with the game itself, something in the 1.04 made a conflict that the vga cant render the game.

why my dxdiag is so outdated? i have a 6670 but it shows 5450.

thanks.

since its oem, maybe the pc bios lock the vga"s clock in the amd software , but its unlockable with msi afterburner. the cpu clock is locked too.

[SkyNet]

Now that I remember, the Override tab being missed is a bug when the drivers are getting incorrectly installed.

Reinstall again cleaning with DriverSweeper.

Uninstall with the AMD Uninstaller.
Reboot.
Clean with DriverSweeper (http://phyxion.net/item/driver-sweeper.html). (Even though, I suggest ATIMAN Cleaner (http://www.mediafire.com/?sja6d1z3t2ld6as) better, as it's WAY more comprehensive and Safe)
Reboot.
Install drivers again.

And the bad detection by DXdiag should be the drivers too.

[yurieu]

Now that I remember, the Override tab being missed is a bug when the drivers are getting incorrectly installed.

Reinstall again cleaning with DriverSweeper.

Uninstall with the AMD Uninstaller.
Reboot.
Clean with DriverSweeper (http://phyxion.net/item/driver-sweeper.html). (Even though, I suggest ATIMAN Cleaner (http://www.mediafire.com/?sja6d1z3t2ld6as) better, as it's WAY more comprehensive and Safe)
Reboot.
Install drivers again.

And the bad detection by DXdiag should be the drivers too.

excelent. there some things during this process;
the video output become onboard, but still hdmi;
if you reboot, windows will install it auto;
i will clean registry;
i will do this now, if you want to be here, i will contact you soon.

[yurieu]

http://www.teclasap.com.br/blog/wp-content/uploads/2009/12/thank_you.jpg


yaaaaaaaaaaaaaaaaaaaaayyyyyyyyyyyyyyy it worked welllllllll!!!!!!!!!!!!!!!!!!!!!!!!!!!

after hours and hours cleaning and switching to on and offboard, installing and uninstalling, not only Alan wake is functional, but overdrive appeared to me!!!!!!!
SkyNet, your tip is the most glorious solution i ever found ever!!!!!!!!!!
i have this pc for 2 years and never found anything about overdrive and this bugs...

from now on, i consider you the Darth Vader of the technoloy, the master of the masters!!!!!!!!!!:vaderno:

i insist and repeat: i never have this new stuff before this procedure, its highly recommendable!!!! and thanks again, master!!!!!!!!!!!

[samivRMD]

Skynet, thank you very much... We'll suggest this to other users who've had the same problem.

SamiV.

[SkyNet]

My pleasure guys.

samivRMD
The least thing I can do after all you guys at RMD did for us, PC gamers. :D

yurieu
I'm glad and happy for you mate! Enjoy this awesome game!

[yurieu]

im pretty sure not only gaming will be correct, but this will eliminate some terrible screen tearing i saw on my dvds...

from now on, i will every time uninstall all ati crap, driver sweeper, and install.
the main dificult i had was the windows installing the vga like plugn play, so, that made 2 video outputs, one from onboard vga, and one from hdmi. anyway, i guess, one uninstallation from ati software, one registry clean, and one driver sweeper is enough.

thanks again.

[Diru86]

Hello, I'm having the same problem:http://www.youtube.com/watch?v=Hj9Mv5pETLY
It is noticeable only after 1.05 update is the problem!
I need help!! heres my dxdiag!
regards

[yurieu]

dude you have a great system... anyway try to do this steps i made here...

[Diru86]

I only have the nvidia graphics driver denistalliert completely.
After re-install the game runs perfectly again!

[yurieu]

I only have the nvidia graphics driver denistalliert completely.
After re-install the game runs perfectly again!

good, very good