Quantum Break - State of the Game UPDATED 1.6.2016

[Remedy]

The entire development team at Remedy Entertainment and Microsoft Studios want to thank all our fans for the success that Quantum Break has experienced since it launched last week on April 5. We have spent the last four years working on Quantum Break – the ultimate Remedy Entertainment game as we call it – and to see how warmly it has been received by gamers worldwide has been exhilarating and incredibly rewarding.

We are aware that some players are facing issues with the Windows 10 version of Quantum Break and some extent on Xbox One. We want to let you know that we are working diligently with Microsoft Studios on addressing all the feedback; below are the things we know about today that are being worked on.

We want to thank our fans again for all their continued support for Remedy and apologize for any problems you have faced playing Quantum Break. We are paying close attention to forums and the discussion online about Quantum Break and are doing our best to solve the issues you are experiencing.

Windows 10 Issues & Solutions

Stuttering Frame-Rate / Frame Pacing
Added 3.5.2016: Fixed in the Windows 10 version Title Update released 30.4.2016.

Windows 10 Performance Issues
Remedy is looking into how to improve the overall performance of the game. Part of that is working closely with AMD and NVIDIA to address issues and improve the gameplay experience.

Sometimes, after a longer play session, the game can end up to a state where the video memory becomes fragmented, and an important asset gets moved to system memory, which slows the rendering performance significantly. This problem is very rare and Remedy will continue to investigate and improve the video memory behavior in future updates.

If you experience this issue, exiting and restarting Quantum Break will resolve this issue for now. This is one way to identify if you have encountered this issue or if it’s another potential problem.

Added 27.4.2016: Microsoft has identified a Windows 10 memory management issue which may cause Quantum Break to crash on some GPUs. This crash is seen more frequently at higher game settings. Microsoft plans to fix this in a future Windows Update.

Graphics Drivers:
We recommend, for AMD Radeon GPU’s, AMD Radeon Software Crimson Edition 16.4.1

We recommend, for NVIDIA GPU’s, 362.00 from NVIDIA.

Keep in mind, these drivers might have an impact on other software on your computer.

Windows 10 Frame Rate Locked?
Added 1.6.2016: Fixed in Title Update 3 released 1.5.2016.

No Option to Quit from Main Menu
Added 3.5.2016: Fixed in the Windows 10 version Title Update released 30.4.2016.

Crashing on Launch
Added 1.6.2016: Fixed SSE4.1. related launch crashes.
Added 3.5.2016: Fixed some launch crashes in the Windows 10 version Title Update released 30.4.2016. If the game still crashes at start-up, try reinstalling it completely.

Image Quality
Added 3.5.2016: Film Grain on/off toggle added in the Windows 10 version Title Update released 30.4.2016.

Does Quantum Break support SLI or other multi-GPU solutions?
Quantum Break on Windows 10 unfortunately doesn’t support DirectX12 multi-GPU rendering. Due to the engine architecture, the work needed to support multiple GPUs would have been significant and out of scope for Remedy for Quantum Break.

Render technique and resolution on Windows 10
The Windows 10 version of Quantum Break uses the same reconstruction method as on Xbox One. If your resolution is set to 1080p, the game temporally reconstructs the image (except UI) from four 720p buffers rendered with 4xMSAA, just like on Xbox One. Engine assigns input geometry samples from 4xMSAA rendering into shaded clusters in order to maximize covered geometry while keeping the performance on acceptable level by reducing expensive shaded samples. When you change the resolution, the buffers used to construct the image are always 2/3rds of the set resolution, i.e. in 2560x1440 they would be 1706x960.
Added 3.5.2016: Added option to disable 4xMSAA upscaling in the Windows 10 version Title Update released 30.4.2016.

Download Issues
We are aware some users are having issues downloading the game from the Windows Store. There are some known bugs with the way the progress bar is rendered. Microsoft is standing by to help anyone who has issues downloading and the Windows 10 Anniversary Update this summer will massively improve the overall experience for these kinds of big games.

General Issues & Solutions (Xbox One and Windows 10)

Light Flare / Blinking Lights
Added 28.4.2016: Fixed in the Xbox One version Title Update released 27.4.2016.

Film Grain
This is an artistic choice from Remedy Entertainment. We wanted a cinematic look for our game and “film grain” is part of that look. Depending on the brand of TV you use or if your Xbox One is connected to a monitor, the film grain can look very different. Always use “Game Mode” on your television if such a feature exists. Make sure you adjust your sharpness setting down on your monitor or TV as well as the brightness setting in Quantum Break.

Ambient Subtitles
While atmosphere is an important part of Quantum Break, we decided to not include subtitles for ambient sound (e.g.– in-game radio broadcasts) to ensure those subtitles did not conflict or overlap with the subtitles for actual character dialogue.

No Dialogue on Xbox One
If your game is missing dialogue, this is probably because you are listening in stereo, but the Xbox One is set to play back surround 5.1 or 7.1.

To solve this on Xbox One:

• Scroll left from Home to open the guide
• Select Settings
• Select All Settings
• Select Display & Sound
• Select Audio output
• Set the output to Stereo

Cloud Save Issue on Windows 10 and Xbox One
Added 3.5.2016: Fixed in the Windows 10 version Title Update released 30.4.2016.

Added 28.4.2016: Rare instances of cloud saves failing and causing loss of progress have been fixed in the Xbox One version title update released 27.4.2016. If you've encountered the issue before the update, the lost progress can't be restored even though the Xbox One manager shows an existing savegame.

[GameBunny77]

Thanks for an update Remedy. It is good to hear that there will be an option to toggle off film grain. Thanks God for that.

But please do something about the rendering - for PC we dont need upscaling from 2/3rd of the set resolution. Please give PC users the option to toggle this option off too so that the PC version uses native resolution buffers. Otherwise please give PC users the option to use Supersampling techniques so that they can set the resolution higher then the monitor resolution to render the game in native resolution using techniques like DSR. Otherwise the game charecters look hazy, please see example below

[switch]

Render technique and resolution on Windows 10
The Windows 10 version of Quantum Break uses the same reconstruction method as on Xbox One. If your resolution is set to 1080p, the game temporally reconstructs the image (except UI) from four 720p buffers rendered with 4xMSAA, just like on Xbox One. Engine assigns input geometry samples from 4xMSAA rendering into shaded clusters in order to maximize covered geometry while keeping the performance on acceptable level by reducing expensive shaded samples. When you change the resolution, the buffers used to construct the image are always 2/3rds of the set resolution, i.e. in 2560x1440 they would be 1706x960.

Well, this is just sad. I'm still not convinced this is needed on PCs as most of us game on machines 1.5-3 times more powerful than XBone. To me it seems like you have bigger problems to fix so you can't allocate development time to implement a rendering pipeline that would allow to render the game in native resolution, so you're just playing the "it's nothing we can fix" card. Rainbow Six Siege has temporal reconstruction optional on PC, so don't bullshit us that it can't be done.

Ambient Subtitles
While atmosphere is an important part of Quantum Break, we decided to not include subtitles for ambient sound (e.g.– in-game radio broadcasts) to ensure those subtitles did not conflict or overlap with the subtitles for actual character dialogue.

Well why don't you put the subtitles for ambient sound to the top of the screen for instance? Or at least, make the subtitles display when viewing content from the timeline.

[qbu]

What is with the freezing bug in Act 2 "clear the yard" people are experiencing on xbox one. I can not continue to play the game! it is always freezing at the same point. Will u address this issue ?

[GameBunny77]

Well, this is just sad. I'm still not convinced this is needed on PCs as most of us game on machines 1.5-3 times more powerful than XBone. To me it seems like you have bigger problems to fix so you can't allocate development time to implement a rendering pipeline that would allow to render the game in native resolution, so you're just playing the "it's nothing we can fix" card. Rainbow Six Siege has temporal reconstruction optional on PC, so don't bullshit us that it can't be done.
....

One thing that they didn state in the above statement is if they are going to fix the rendering issue with PC, yes or no. They just stated that PC uses the same temporal upscaling as Xbox One. But they didnt say of they are going to resolve it or not. Hence I wrote before you re-requesting that PC users need to be given the option to render it in native resolution. In fact one of the main problems with the PC release is poor quality image because of this temporal upscaling. I really hope that Remedy decides to let PC users use native rendering or give us the option to use super sampling. Remedy must understand that PC gamers play with their monitor(s) usually within one hand distance in front of their eyes, rather then Xbox users who use TV to play their games which is usually a lot far away. So upscaling images from lower resolution or fimgrain gives us a very poor image quality. The image looks fuzzy and grainy, really poor. Accordingly I hope they do implement the feature in PC to render in native resolution. What is funny that they decides to give PC users 4k Res videos when we dont need them, and then give us graphics upscaled from lower resolutions !

And talking about 4k res videos, Remedy has completely ignored another PC request. The ability to download the episodes in our chosen resolution ( 720p, 1080p, 4k etc) and save it in our disk. Is that happening Remedy ?

[Clukos]

If it helps, I noticed heavy slowdowns in areas with many volumetric light sources using a Maxwell 2.0 GPU (970), and that is with the same setting as the X1 "medium". Going high or ultra completely kills the framerate. Fixing that problem alone could potentially improve performance significantly with Nvidia GPUs. Also, glad to see you guys are working on a fix for the frame pacing, it really hurt the gameplay in the PC version.

[switch]

They just stated that PC uses the same temporal upscaling as Xbox One. But they didnt say of they are going to resolve it or not.

Well so far they ignored that this is an issue so it doesn't seem to me they are planning to do anything about it... Of course I'd be glad if Remedy proves me wrong.

[DGMayor]

Render technique and resolution on Windows 10
The Windows 10 version of Quantum Break uses the same reconstruction method as on Xbox One. If your resolution is set to 1080p, the game temporally reconstructs the image (except UI) from four 720p buffers rendered with 4xMSAA, just like on Xbox One. Engine assigns input geometry samples from 4xMSAA rendering into shaded clusters in order to maximize covered geometry while keeping the performance on acceptable level by reducing expensive shaded samples. When you change the resolution, the buffers used to construct the image are always 2/3rds of the set resolution, i.e. in 2560x1440 they would be 1706x960.

I'm not expecting it to render at 21:9, but at least respect the aspect ratio and put bars on the sides like every other port does. This stretches, which is the first game I can think of that does that.

[jay2]

Fix the boss ive been trying to kill for 5 DAYS which i can't because he blows up the whole map after killing the 2nd wave so i cant kill paul ffs

[Enclose]

You already adressed this heavy bug ? i cant read anything about this.
http://community.remedygames.com/for...-on-jack-joyce

[Wizofreak9247]

Crashing on Launch
We have been able to repro at least one reason for a rare crash on launch– with some SIMD instructions that require SSE4.1. We are working on fixing that in a future title update, and will fix any other issues we find as they are reported.

It is not a rare crash. There are many people who have CPU's (me too) that even can not play because of this Problem. When you buy a game and it startet (maybe with problems but it started) and you can play at least is that one thing, but when you must wait, one day, two days, three days,....one week and longer, and you can play nothing, but you have payed for, it is very very stupid. Sure, we can get a refund, but that is not what we want. We want to play the game. It is a good thing that Remedy works on it, but what means "in a future update" ? The waiting is the worst of it. Every day we must go in the Shop and search for an update. That is terrible.

[Drhank]

Thanks Remedy! Hopefully you guys can get the patch out in a not-too-distant-future. You're basically addressing everything I currently have a problem with on the PC port, even Microsoft is finally admitting their windows store isn't so perfect after all and are making initial changes. Much still has to be done and I hope Microsoft will eventually allow you guys to sell this game on Steam, perhaps even with DirectX11 support.

Stuttering Frame-Rate / Frame Pacing
There was a major rounding error introduced into our refresh rate predictions on shipping. A solution to this issue is already being worked on; we expect it to be resolved in a Quantum Break Title Update launching in the near future.

Thanks, it was made painfully clear by this article:
http://www.eurogamer.net/articles/di...antum-break-pc

Windows 10 Performance Issues
Remedy is looking into how to improve the overall performance of the game. Part of that is working closely with AMD and NVIDIA to address issues and improve the gameplay experience.

Any estimate when we could expect more driver updates from AMD/NVIDIA?

Windows 10 Frame Rate Locked?
In May, Microsoft will be enabling the ability for developers to disable v-sync and adding support for G-Sync and Freesync monitors. This means that UWP games running in full screen, borderless windowed mode will have all of the performance advantages of traditional full screen exclusive mode.

PHEW, finally. This means that we are also able to use programs like Fraps to monitor framerate, right?

No Option to Quit from Main Menu
We hear you! By popular demand, we are adding an exit option to the main menu in an upcoming title update. For now, similar to all Windows 10 apps, you will need to use Alt-F4 or move the mouse cursor to top right corner of the window to the see the X icon, which you can click to exit the game.

Yea, eh guys, we aren't playing on consoles here you know. PC gamers deserve good ports. Gaming started on PC and is still the best way to play games on. Sure, console has its uses but it's annoying that developers place more effort into consoles games and kind of just ignore PC ...

Does Quantum Break support SLI or other multi-GPU solutions?
Quantum Break on Windows 10 unfortunately doesn’t support DirectX12 multi-GPU rendering. Due to the engine architecture, the work needed to support multiple GPUs would have been significant and out of scope for Remedy for Quantum Break.

Not a problem I'm personally concerned with. A couple of years ago I used SLI but was stunned by the poor support on almost any game. And games that did support it still had little improvement. I completely ditched my SLI system and not regretted it. It just seems too gimmicky and difficult for developers to properly support it.

Render technique and resolution on Windows 10
The Windows 10 version of Quantum Break uses the same reconstruction method as on Xbox One. If your resolution is set to 1080p, the game temporally reconstructs the image (except UI) from four 720p buffers rendered with 4xMSAA, just like on Xbox One. Engine assigns input geometry samples from 4xMSAA rendering into shaded clusters in order to maximize covered geometry while keeping the performance on acceptable level by reducing expensive shaded samples. When you change the resolution, the buffers used to construct the image are always 2/3rds of the set resolution, i.e. in 2560x1440 they would be 1706x960.

Any reason why this is on PC? I understand the reasoning for consoles but PC hardware can run the game fine at higher resolutions, it doesn't need to downgrade it. Plans to implement option to disable this feature?

Ambient Subtitles
While atmosphere is an important part of Quantum Break, we decided to not include subtitles for ambient sound (e.g.– in-game radio broadcasts) to ensure those subtitles did not conflict or overlap with the subtitles for actual character dialogue.

Kind of dissapointed here, it worked with the radios in Alan Wake. Why not here? I dont really need it, my english is fluent, but sometimes its just easier to read subtitles, especially when I didnt hear something well enough. Can't you play around with the radio subtitles being smaller and in a different location on your screen?

[switch]

Fix the boss ive been trying to kill for 5 DAYS which i can't because SPOILER after killing the 2nd wave so i cant SPOILER ffs

Thanks for spoiling the game...

[doomed]

Render technique and resolution on Windows 10
The Windows 10 version of Quantum Break uses the same reconstruction method as on Xbox One. If your resolution is set to 1080p, the game temporally reconstructs the image (except UI) from four 720p buffers rendered with 4xMSAA, just like on Xbox One. Engine assigns input geometry samples from 4xMSAA rendering into shaded clusters in order to maximize covered geometry while keeping the performance on acceptable level by reducing expensive shaded samples. When you change the resolution, the buffers used to construct the image are always 2/3rds of the set resolution, i.e. in 2560x1440 they would be 1706x960.

If you can't drop the reconstruction method for technical reasons, you need to at least give the option to render at native (so 1080p 4XMSAA -> 1080p).

Also add Anisotropic Filtering support. Max Payne had it.. Alan Wake had it.. Forcing it through the driver works.. So why not add it as an option?

[Drhank]

Thanks for spoiling the game...

Yea I already flagged the post. Hopefully a mod can censor the post. It's not really spoiling the story but its still annoying to read the replies in this topic and suddenly be spoiled a part of the game because of some dimwit comment.

It's also funny he edited the post in the meantime, not to justly fix his spoiling mistakes .. but rather fix a typo and keep on spoiling. Lol

Fix the *BEEP* ffs