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Installation Issue

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  • PC Installation Issue

    I just got this game a week or two ago (used, from Amazon, so I don't know if that matters) and when I tried to install it, it won't let me.

    I get as far as installing Steam. It then looks like it's trying to open Steam for me, and says "Steam- Updating". Then it says to me, "ERROR. Steam.exe (main exception): To run Steam, you must first connect to the internet."

    ...Except that I AM connected to the internet. I've rebooted my computer twice, disconnected and reconnected to the internet, and nothing works. It won't let me advance any farther and I'm ready to scream.

  • #2
    Re: Installation Issue

    You may have anti-virus or firewall preventing steam from connecting. Try giving steam an exception and it should connect.

    Once steam is connected you can then download Alan Wake. I recommend activating the product on steam without using the DVD. This will avoid any conflicts as people have had in the past using both DVD and steam to install.
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