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Alan Wake - How to Redeem your Code (Xbox 360 Bundle)

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  • #16
    Re: Alan Wake - How to Redeem your Code (Xbox 360 Bundle)

    http://support.microsoft.com/kb/908874

    I am trying to see if this works.

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    • #17
      Re: Alan Wake - How to Redeem your Code (Xbox 360 Bundle)

      I also have 2-wire Gateway

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      • #18
        Re: Alan Wake - How to Redeem your Code (Xbox 360 Bundle)

        Any word from Microsoft on the problem?

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        • #19
          Re: Alan Wake - How to Redeem your Code (Xbox 360 Bundle)

          If someone purchases the xbox bundle with alan wake download does it count as a sale for remedy whether it's been downloaded or not?

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          • #20
            Re: Alan Wake - How to Redeem your Code (Xbox 360 Bundle)

            So, this might not be the threat for it but I've been looking all over the internet for this, anyways when I bought that bundle I actually got TWO Alan Wake Download codes, is one DLC or did I just get lucky?

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            • #21
              Re: Alan Wake - How to Redeem your Code (Xbox 360 Bundle)

              Well I finally got mine fixed, I got rid of the 2Wire router and bought a different brand! Works amazingly now! If you are able to figure out how to do a transparent bridge on the 2wire router, great, if not, I think its wiser to just buy a different brand!

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              • #22
                Re: Alan Wake - How to Redeem your Code (Xbox 360 Bundle)

                here's my problem. I can't always be connected to Xbox Live. Sometimes, if there's some dlc I want, I unhook our modem from the computer downstairs, take it upstairs to my 360 and download, then take the modem back to the computer. So yesterday a game I wanted was released, I downloaded it and the Alan wake dlc's, and then found that none of what I'd downloaded was playable without a Live connection. I can't tell you how much I hate this! What do devs gain by requiring me to be connected to Live? It is never going to be feasible for me to buy the wireless adapter for such a limited amount of content. I'll never get to play this dlc for this game that I really love unless you make a patch that lets me play it without being connected to Live. How about it, guys?

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                • #23
                  Re: Alan Wake - How to Redeem your Code (Xbox 360 Bundle)

                  EDIT: I actually got this whole thing squared away with Microsoft. No further assistance is needed.

                  Hello.

                  I bought Alan Wake back when it first came out, along with the free DLC code that came with it. I entered it when I first got the game, but the DLC wasn't out yet and it just gave me a video.

                  A friend and I have recently picked up the game again after playing MP1 and 2 and wanting more Remedy. I tried entering the code again, but it just said that the code had already been entered from back when I first tried.

                  And now I understand that Microsoft sent out codes to our XBL emails. Problem is, it appears that Microsoft decided to clear out my inbox some time in the last 2 years (I never use that email) and nothing is left there. Is there anything I can do, or is it a lost cause?

                  I still have the original card that came with the game with the code on it if that's worth anything.

                  Thanks.

                  PS: I accidentally made a thread for this in the wrong forum over here: http://community.remedygames.com/showthread.php?t=8911
                  My apologies for not paying closer attention.
                  Last edited by Tanner; 06-21-2012, 05:23 AM.

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                  • #24
                    Re: Alan Wake - How to Redeem your Code (Xbox 360 Bundle)

                    Originally posted by Tanner View Post
                    PS: I accidentally made a thread for this in the wrong forum over here: http://community.remedygames.com/showthread.php?t=8911
                    My apologies for not paying closer attention.
                    Deleted.
                    We are what we choose to be, not what we want to be

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                    • #25
                      Re: Alan Wake - How to Redeem your Code (Xbox 360 Bundle)

                      Originally posted by Tanner View Post
                      EDIT: I actually got this whole thing squared away with Microsoft. No further assistance is needed.
                      I love problems that are resolved before we really even have a chance to look into things. =) Glad it worked out for you, and I hope you enjoy the DLC!
                      Story Team Manager at Remedy. Like the occasional stupid remark? Follow me on Twitter: @MikkiRMD

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                      • #26
                        Re: Alan Wake - How to Redeem your Code (Xbox 360 Bundle)

                        I need help, when ever i try to redeem the code from the collectors edition in xbox LIVE it says invalid code. Ive been trying for a while now and I just stumbled upon this community page. Help PLease!
                        Last edited by floodedisland; 10-13-2012, 03:09 PM.

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                        • #27
                          Re: Alan Wake - How to Redeem your Code (Xbox 360 Bundle)

                          Hi floodedisland! Have you tried the instructions above?

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                          • #28
                            Re: Alan Wake - How to Redeem your Code (Xbox 360 Bundle)

                            Yes I have, the thing is it is counting the code as if was already redeemed, I still have the receipt though and am sure I haven't redeemed the code and not have noticed. I believe having seen on the forum you could sent an IM to Remedy with the code, the game receipt, and a tag with your username and they would send you a new, valid code. Is that true? If so how should I proceed? Thanks beforehand.

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                            • #29
                              Re: Alan Wake - How to Redeem your Code (Xbox 360 Bundle)

                              In Xbox's case the support is handled by Microsoft at support.xbox.com/en-US/games/alan-wake/alan-wake-info

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