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  • #16
    Re: File IO failure

    [MENTION=22705]NmICH[/MENTION], what is your computer setup? Do you have an SSD? Windows 7?
    Last edited by Mystiq; 02-18-2012, 08:54 PM.

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    • #17
      Re: File IO failure

      Bumping in case anyone else knows any other fixes. :/

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      • #18
        Re: File IO failure

        Oops,

        I faced same error.

        Someone said non-English window admin account may cause this error so I changed my window 7 account into English but nothing happened.


        It seems Alan Wake has pretty critical problems that do not allow us to play it. I can't even see the Lemedy's logo yet...
        Attached Files
        Last edited by nail123; 02-19-2012, 03:45 AM. Reason: wrong information

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        • #19
          Re: File IO failure

          Ah....I finally can run the Alan Wake.

          Follow these steps.

          Create another window account in your window setting menu.
          Account name should be English.
          And re-login your desktop with this account -> Run Steam -> Click damn Alan -> See the game's running.

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          • #20
            Re: File IO failure

            My account and Windows is all English so this does nothing for me.

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            • #21
              Re: File IO failure

              I made a second account, logged into it and then the game worked fine. I have no idea why.

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              • #22
                Re: File IO failure

                Thanks for posting up the workaround, that will help us to isolate the cause of the problem.
                Remedy's currently known projects:
                Quantum Break - 2016

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                • #23
                  Re: File IO failure

                  Yeah, will try to fix in 1st patch.

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                  • #24
                    Re: File IO failure

                    I made another account (not in english) and the game is working, but only on this new account.
                    my computer: windows 7 PL 64 bit, samsung RF711.
                    I use non default place for "My documents".

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                    • #25
                      Re: File IO failure

                      Originally posted by NmICH View Post
                      I made another account (not in english) and the game is working, but only on this new account.
                      my computer: windows 7 PL 64 bit, samsung RF711.
                      I use non default place for "My documents".
                      This sounds like a plausible reason (although I haven't checked with Markus if he already has found the source of this fault).

                      If you are experiencing this problem, can you please report whether you have relocated your My Documents folder to a non-default location ?

                      - J

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                      • #26
                        Re: File IO failure

                        Originally posted by joukoRMD View Post
                        This sounds like a plausible reason (although I haven't checked with Markus if he already has found the source of this fault).

                        If you are experiencing this problem, can you please report whether you have relocated your My Documents folder to a non-default location ?

                        - J
                        I'm having this same error and DO use a non-standard location for my "My Documents" folder. Also I'm on Windows 7

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                        • #27
                          Re: File IO failure

                          Originally posted by joukoRMD View Post
                          This sounds like a plausible reason (although I haven't checked with Markus if he already has found the source of this fault).
                          If you are experiencing this problem, can you please report whether you have relocated your My Documents folder to a non-default location ?
                          - J
                          "My Documents" location is: D:\Dokumenty\

                          PS. The game is excellent, just a pity that there is no version for PlayStation 3.

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                          • #28
                            Re: File IO failure

                            For my regular user account, My Documents is C:\Users\<user>\Local Settings\Documents\

                            On the new user where it worked, it wrote the directory in C:\Users\<user>\Documents\Remedy\AlanWake, which is that user's My Documents folder. I'm curious why my My Documents is under Local Settings but meh. I've had this Windows 7 install since it first came out.
                            Last edited by Mystiq; 02-19-2012, 06:45 PM.

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                            • #29
                              Re: File IO failure

                              I have this error, too.

                              Windows 7 64-bit with a redirected "My Documents"

                              I don't think the game likes the UNC path to My Documents. If change the registry to point the documents to any local folder (i.e. C:\temp) then the game launches.

                              If you have this problem, try editing the following registry key:

                              HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Explorer\User Shell Folders

                              Set the value to c:\temp or similar.
                              Last edited by Bulbous; 02-19-2012, 10:22 PM.

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                              • #30
                                Re: File IO failure

                                We are investigating. Thanks for the reports.

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