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Alan Wake retail failure to launch errors windows 8.1

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  • PC Alan Wake retail failure to launch errors windows 8.1

    Brand spanking new Alienware Area 51
    i7-4770 3.4GHz
    Nvidia GeForce GTX 760 video card

    Windows 8.1

    Have a retail copy of Alan Wake with DVD and activation code
    Fully installed with all the patches from Steam, took like 4 hours.

    Have run through all the checks and suggestions on the web,
    verified the cache.
    Uninstalled and reinstalled 2x
    Game shows small window launching then nothing. Creates a dump file
    Direct X says I have latest equal or supersedes required version.
    Deleted resolution file
    set launch options with window w1280 h720 and get error that says submit dump file as a bug.

    Where do I submit this to?
    I can't tell if the problem is with Steam (no other Steam games) or Alan Wake.

    If I have the DVD why do I need Steam content?

    I cant set compatibility on Alan Wake, it just launches Steam.

    Dump file attached.

    any other suggestions, or should I just bin it--its becoming a big waste of time.

  • #2
    Re: Alan Wake retail failure to launch errors windows 8.1

    Make sure your graphic card drivers are up to date using NVIDIA drivers. No 3rd party driver. Uninstall first and then do a clean install with new drivers. No Betas.

    Dont install from DVD. Just use steam. I think someone had a similar issue regarding the DVD install procedure. Just install full game via Steam. So basically uninstall game and then just use steam.

    Or it could be this:
    Last edited by arugula; 02-05-2014, 05:55 AM.
    ASUS MAXIMUS XI CODE, Intel i9-9900K 4.7GHz
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