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The worst example of customer service: no reaction to our savegame problem

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  • #16
    I demand a clear response from the devs - are you working on a solution to bring back our games states (saves)?
    Are you able to do that?
    Is there anything we can do about that other than beginning a new game?

    Answer this finally!!!

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    • #17
      From other thread: "Added 28.4.2016: Rare instances of cloud saves failing and causing loss of progress have been fixed in the Xbox One version title update released 27.4.2016. If you've encountered the issue before the update, the lost progress can't be restored even though the Xbox One manager shows an existing savegame."

      Sorry!
      My Alan Wake Collection

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