Announcement

Collapse
No announcement yet.

the username/password reset option doesn't work

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • MattS71
    started a topic the username/password reset option doesn't work

    the username/password reset option doesn't work

    I could not remember my username and password yesterday, so tried the reset = send to my email feature.

    Tired 3 times and nothing ever sent to my email - that was 24 hours ago.

    Just a heads up - had I not remembered my username and password, I'd still not have been able to log in.

    When you go to just re-register, tells you the email is in use. And since I only have the one email.........could be an issue for some

  • Lauri
    replied
    Re: the username/password reset option doesn't work

    Yup, big thanks to Remedy IT for fixing some extremely mysterious email server settings! Noticing this issue actually got some non-forum related bugs fixed as well

    Leave a comment:


  • Stephen19
    replied
    Re: the username/password reset option doesn't work

    A heads up guys, I'd been trying it for the last few weeks and it's working now Thanks!

    Leave a comment:


  • Lauri
    replied
    Re: the username/password reset option doesn't work

    Thanks for the info! I'll look into this tomorrow at the office. Until then I hope everyone hasn't been madly partying the whole weekend and forgotten their passwords.

    Leave a comment:


  • Morry
    replied
    Re: the username/password reset option doesn't work

    Thanks for letting us know. We'll investigate further.

    Leave a comment:

Working...
X